Appointment Policy

We are honored to have you as a client of Main Street Vet Clinic!

Due to the high demand for veterinary services and the undersupply of veterinarians in our community, our schedule remains very busy.  We try to accommodate patients’ requests for visits as quickly as our schedule allows.  Additionally, our surgical schedule can become very full as we see emergencies throughout the day.

Because we value our clients’ time and the time we have with our patients, Main Street Vet Clinic has an appointment cancellation policy.

Please review the policy below so that our staff is assured that you understand the guidelines if you cannot keep your appointment.

All clients will be given a one time courtesy for the policy below:

  1. If you call to cancel/change your appointment at least 24 hours before the date of the appointment, there will be no charge.
  2. If you do not call to cancel/change your appointment or, you are more than 30 minutes later for your appointment, you will be assessed a $45.00 charge for the missed appointment.  This charge will be added to your next visit.
  3. If you are 15 minutes late or have not called, our staff will kindly reschedule your appointment for a more convenient time.

Thank you for your understanding and cooperation,

~ Doctors & Staff of Main Street Vet Clinic